Dear Omaha Steaks,
Thank you for the envelope labeled “Your Gift Certificate is Enclosed!” Unfortunately, you forgot to enclose a gift certificate. I assume this is a simple clerical oversight. Additionally, should I assume that I “could never on earth get at any supermarket” steaks like yours because you fail to list the USDA grade on any of your products?
We are sorry to hear the gift certificate number was not enclosed. Please email me your name and address at jamiet@omahasteaks.com. I would be happy to get a certificate number to you.
Additionally, at Omaha Steaks, we purchase only the finest quality beef available. Omaha Steaks are produced using only the highest quality, grain-fed, beef available to our exacting specifications in aging, hand-trimming and packaging.
Omaha Steaks has never designated the USDA grade on our products. But we assure you that Omaha Steaks are always superior quality and we stand behind all of our products with a 100% satisfaction guarantee.
But you can’t complain about their customer service!